SUPPLIER ONBOARD

Livn’s unique technologies connect with numerous,
well-established distribution partners, including online travel
agencies (OTAs), travel wholesalers, mobile apps, global
distribution systems (GDS) and retail travel agents.

REGISTER NOW TO GET MORE DIRECT BOOKINGS WITH GOOGLE & LIVN

Google is evolving how tours, activities and attractions will be surfaced across their ecosystem with their new program Google 'Things to do'.

Livn is Google's official connectivity partner enabling operators to get direct bookings straight from Google Search Results.

This means; more direct bookings for you, less intermediaries, and new flexibility for your customers.

THE BENEFITS FOR TOUR OPERATORS TO WORK WITH Livn

Dynamic pricing & availability: Livn displays only dynamic pricing & availability via API connectivity with your chosen reservations system.

Your tours at your sell/retail rate: Livn sells all tours at your sell/retail rate, eliminating any chance of undercutting. If you decrease or increase the sell price of a tour this is passed onto our distribution partners via the API. Whatever sell price you have in the API is what we sell at, we do not have the functionality to manipulate rates.

Complete transparency: Distribution partners are aware of who is providing each tour. Livn does not claim to be the operator of any tours. Your logo and company name are front & centre.

Variable commission structures: Livn can accommodate variable commission levels based on tours, not passenger type. Although not ideal, our system can most certainly handle this.

A variety of payment methods: For suppliers located outside of Australia we pay via WEX VCC (Virtual Credit Card). These cards are processed the same way you process your standard credit cards. The virtual credit card is pre-loaded with the net amount owed in your local currency.

Direct Connect with your chosen reseller: Already have existing commercial relationships with some of Livn’s resellers? We may be in a position to power a connection on your behalf based on our Direct Connect Model. Talk to us to find out more.

Connection to Australian & New Zealand Visitor Centres: Tour Operators based in Australia & New Zealand can benefit from the partnership between Livn and Bokeasy - a Tourism Destination System deployed in over than 200 Visitors Centres. The Livn integration replaces the previous manual and labour intensive process of using phone calls. It allows tourism operators to book your products online, with dynamic availability and pricing, freeing up your reservations team to take other enquiries.

HOW CAN TOUR OPERATORS CONNECT TO THE Livn NETWORK?

Livn has a dedicated team to assist tour operators in the onboarding process.

We encourage you to email our Onboarding Team to discuss how you can become one of our valued partners.

KEY FEATURES

Dedicated team to assist you & answer any questions you may have
Flexibility in allowing variable commission rates
All bookings processed via the API which eliminates the need for reservations to be made either over the phone or by email
We sell only what you allow Livn to sell
Easy onboarding process once a connection has been made via your reservations system
All products are geo-coded, and the nearest airport is added
Products are only made available for sale after your approval

Livn is connected to a variety of well-known and widely used reservations systems. If you are currently using one of them, your onboarding process will be substantially quicker.

SOME OF Livn DISTRIBUTION PARTNERS

FREQUENTLY ASKED QUESTIONS

What is Livn's role in connectivity?

Livn connects tour operator’s reservation systems to travel resellers/distribution partners via a unified API. Our technology allows you to expand your product distribution reach to a diverse online audience, as well as to cut operational costs by increasing automated bookings directly into your reservation system - no need for phone or email to confirm bookings.

How can we work with Livn?

Livn only works with tour operators using a reservation system. We strongly believe that your reservation system is the ultimate source of truth in terms of pricing and availability with the ability to accept automated bookings. If you would like to confirm if your reservation system is already connected to us, please email: onboarding@livn.world

Where are our products seen?

Livn distributes your products through our resellers/distribution partners, including online travel agencies (OTAs), mobile apps, global distribution systems (GDS) and retail travel agents. Here are a few of them: Flight Centre Travel Group, Travello, Gifting Owl, Bookeasy, Pelikin, and many more.

Is there a fee to be listed with Livn?

No. If we are buying product directly from you Livn only charges you the agreed wholesale fee commission when we sell your products. There are no upfront or recurrent fees for tour operators.

How do we get paid?

For those suppliers based in Australia or have bank accounts in Australia, Livn pays upon receipt of an invoice directly to your nominated bank account.

For suppliers that are not based in Australia or have no Australian bank account, Livn pays upon receipt of an invoice at which point Livn will then issue a VCC (Virtual Credit Card) that is preloaded with the Nett amount owed in the currency billed.

Are we able to load images & descriptions ourselves?

No. Our Content Team sources images and information from your reservation system or website. If there is any information we could not find on your online properties, we will request it directly from you. You are also welcome to proactively provide us with any image or information you would like us to include in your listing.

How long does it take for our tours to be loaded and made available for sale?

Livn’s team of content curation experts will make sure that all of your product information meets our strict content standards. Depending on the amount of products you have available, the time will vary. We will be able to give you a launch time frame once your contract is finalised.

What happens if I change reservations systems?

Livn needs to be advised so that we can support your product migration. Please keep in mind that we are only able to continue to sell your products if you change to a reservation system that is currently supported by Livn. If you would like to receive a list of the reservation systems that are currently supported by Livn, please email: onboarding@livn.world

Still have questions?

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